PresenTrak — Privacy Policy

At Dzab Soft Pvt Ltd ("Company", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit www.presentrak.com or use our PresenTrak mobile or web-based applications (collectively, the "Services").

By accessing or using our Services, you consent to the terms described in this Privacy Policy. If you do not agree, please discontinue use of our Website and Services.

1. Information We Collect

We collect information to provide and improve our Services. The data collected may include:

A. Personal Information

• Full name, company name, email address, phone number, and address.
• Login credentials (username and encrypted password).
• Payment details (only processed through secure gateways; we do not store full card or banking data).

B. Usage Information

• Device type, browser type, operating system, IP address, and location (for attendance/GPS features).
• Time and duration of visits, pages viewed, and actions taken within the software.

C. Employee Data (for HR Management Users)

If you use PresenTrak to manage employees, the platform may store information entered by your organization, such as:

• Employee names, attendance logs, leave records, and salary details.

You are responsible for obtaining employee consent where applicable.

2. How We Use the Information

We use the collected data to:

• Provide, operate, and maintain the PresenTrak platform.
• Verify user identity and process payments securely via AirPay Payment Gateway.
• Improve product features, performance, and user experience.
• Send transactional emails, renewal reminders, or important notifications.
• Offer customer support and respond to inquiries.
• Comply with legal obligations and prevent fraud or misuse.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to any third party. However, we may share data under the following limited circumstances:

1. Service Providers: With trusted third parties (e.g., payment gateways like AirPay, hosting partners) who assist in operating our business under strict confidentiality.
2. Legal Requirements: If required by law, court order, or government request.
3. Business Transfers: In case of merger, acquisition, or asset sale, your information may be transferred to the successor entity, with prior notice.

4. Data Security

We use advanced security practices, including:

• SSL encryption for data transmission.
• Secure servers and restricted access controls.
• Regular monitoring to prevent unauthorized access, alteration, or destruction of data.

While we take every precaution, no online system can be 100% secure. Users share data at their own risk.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Maintain user sessions.
• Remember login details.
• Analyse traffic and usage trends.

You may disable cookies through your browser, but some features may not function properly as a result.

6. Data Retention

We retain user data only for as long as necessary to:

• Provide our services,
• Comply with legal obligations,
• Resolve disputes, and
• Enforce agreements.

When data is no longer needed, it will be securely deleted or anonymized.

7. User Rights

As a user, you have the right to:

• Access, update, or correct your information.
• Request deletion of personal data (subject to legal or contractual obligations).
• Withdraw consent for non-essential communication.

To exercise these rights, please email us at support@presentrak.com

8. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, partner sites). We are not responsible for the content, privacy, or security practices of these external sites. Please review their privacy policies before sharing any personal information.

9. Children’s Privacy

PresenTrak is intended for use by registered businesses and is not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If such data is inadvertently collected, it will be deleted promptly upon discovery.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or technological changes. The latest version will always be available on this page, with the updated date shown above.

11. Contact Us